These Terms govern your use of startonejourney.com and any services provided by OneJourney (operated by Hotel Direct LLC d/b/a Swift Services, “OneJourney,” “we,” “us”). By using the site or engaging us, you agree to these Terms. The specifics of any paid work — scope, price, and timeline — are set out in a separate proposal or statement of work, which takes precedence over these Terms where they differ.
OneJourney designs, builds, and maintains automations inside monday.com on a done-for-you basis. A typical engagement includes:
We are an independent monday.com partner. monday.com is a trademark of its respective owner; we are not monday.com.
Each engagement is defined by its proposal. Work outside that scope is treated as a change request and may affect price and timeline; we’ll agree any changes with you before proceeding. Estimates and timelines are good-faith projections and depend on you providing timely access, information, and feedback.
To let us deliver, you agree to:
Fees, payment schedule, and currency are set out in your proposal. Invoices are due as stated there. Unless your proposal says otherwise, fees are exclusive of applicable taxes and any third-party costs (such as monday.com subscription fees).
We stand behind our work. For 6 months after delivery we will, at no additional charge, fix automations that don’t function as described in your proposal. This maintenance does not cover new features, changes you make yourself, or issues caused by changes to monday.com or other third-party tools outside our control.
On full payment, you own the automations and configurations we build specifically for your monday.com workspace. We retain ownership of our general know-how, methods, and any reusable components or templates we developed independently. The site’s own content, branding, and code remain ours.
Our work runs on platforms we don’t control, including monday.com, Calendly, and others. Their availability, terms, and pricing are governed by those providers, and we’re not responsible for their performance or changes they make.
The site and any general information on it are provided “as is” without warranties of any kind. To the maximum extent permitted by law, OneJourney is not liable for indirect, incidental, or consequential damages, and our total liability for any engagement is limited to the fees you paid us for that engagement. Nothing here limits liability that cannot be limited by law.
Either party may end an engagement as set out in the proposal. On termination, you pay for work completed up to that point, and we hand over the deliverables you’ve paid for. Sections on ownership, payment, and liability survive termination.
These Terms are governed by the laws of Miami-Dade County, Florida, USA, and any disputes will be handled in its courts. including the Florida Information Protection Act (FIPA) and applicable U.S. federal law
We may update these Terms; the “last updated” date above reflects the current version, and continued use means you accept the changes. Questions? Email hello@startonejourney.com.